Support

How can we help?

Reach the Omni Ad AI team for product, account, privacy, deletion, or security support.

support@omniadai.co

Product support

Account access, provider connections, campaign workflows, or unexpected behavior.

Email support

Privacy request

Access, correction, export, objection, or questions about personal information.

Email support

Data deletion

Disconnect a platform, delete provider data, or close an Omni Ad AI account.

Email support

Security report

Report a suspected vulnerability, credential exposure, or unauthorized access.

Email support

What to include

Your organization, account email, provider, approximate time of the issue, and any non-sensitive error or request ID. Never email passwords, access tokens, app secrets, or full payment details.

Data deletion

For the exact request and verification process, use our dedicated Data Deletion Instructions.