1. Choose the scope of your request
- Disconnect a provider: revoke future access while keeping your Omni Ad AI account and permitted historical records.
- Delete provider data: remove data imported from a named provider, including associated account, campaign, creative, and performance data.
- Delete your account: close your Omni Ad AI account and delete account content and connected-platform data, subject to limited legal and security retention.
2. Submit the request
Complete the form using the email address associated with your Omni Ad AI account. Successful submissions are delivered to our privacy contact at austin@omniadai.co.
If the form is unavailable, email support@omniadai.co with the same information.
3. Verification and completion
We will acknowledge the request and may ask you to verify control of the relevant account or organization. We aim to complete verified deletion requests within 30 days. We will confirm completion by email or explain if limited information must be retained for security, fraud prevention, legal compliance, billing, or proof that advertising actions were authorized.
Protected backup copies may take up to 90 days to age out. During that period they are isolated from ordinary use. Aggregated or de-identified information that cannot reasonably identify you or your organization may remain.
4. Revoke access at the provider
You may also revoke Omni Ad AI directly from the connected provider’s security or business-integration settings. Revocation stops new API access but may not delete information already imported into Omni Ad AI, so submit a deletion request if you also want stored data removed.
Meta
Remove Omni Ad AI from your Meta Business Integrations settings and then email us if you want imported Meta data deleted.
TikTok
Revoke the authorization from your TikTok for Business account or ask the relevant Business Center administrator to remove it.
Remove Omni Ad AI from your Google Account’s third-party connections and then request deletion of stored Google Ads data.
5. Questions or status
Reply to your confirmation email or contact support@omniadai.co. For more detail, read our Privacy Policy.